Team Productivity FAQ
- How do you measure the ROI and impact of team training?
- I want to move forward. What are the next steps?
- What are the typical results of your training?
- How do I sample a class? Are there public courses I can take?
- How do I build a business case for a rollout?
- What are the delivery options? Live, virtual, keynote, webinar etc.
- What is a typical training session like? (Duration, class size, etc.)
- How do you sustain results over time?
- How do you reduce costs with this training?
- Can you help me figure out what email is costing my organisation?
- What specific skill sets/benefits will my team gain from these seminars?
- Do participants utilise their own computers/laptops during the training?
- Why should we work with you?
How do you measure the ROI and impact of team training?
For our ‘Get Control’ programs we offer a simple measurement tool called The Info-Excellence Impact Assessment. The tool consists of an extremely well-designed 5 minute pre and post e-survey that provides concrete evidence of real, measurable behaviour change over baseline results.
All you need to do is send the survey links to your people and we do the rest. We provide a complete report of productivity gains, time-saved, impression of training, etc.
I want to move forward. What are the next steps?
Simply contact us by calling +852 2869 9687 or click here to request more info. We will spend time understanding your team’s specific needs, challenges, and goals. Our job is to listen carefully and provide you with the right options to maximise performance.
A common next step is a live or virtual meeting with key stakeholders to gather information, review course content, clarify objectives, and develop a plan for successful implementation.
What are the typical results of your training?
Our courses receive rave reviews. Careful pre and post surveys collected for every client reveal that participants save 15 days a year on average. They write 37% more effective email and 98% of them immediately apply training concepts on the job. Participants improve their information storage skills by 25% and run 30% more productive meetings on average.
Participants rate the ‘Get Control’ courses as follows:
- 67% Excellent
- 32% Good
- 1% Fair
- 0% Poor
98% would recommend our seminars to all of their colleagues.
How do I sample a class? Are there public courses I can take?
We do not run our Team Productivity programs as public courses. From time to time we offer introductory seminars through the Hong Kong Chambers of Commerce and other business/professional associations. Please check our events calendar and watch for announcements in our monthly electronic magazine to find out more about upcoming public events. You may sign up to receive our updates here.
If you would like to request a brief virtual web demo, we would be happy to arrange this for you and other stakeholders at your organisation. For more info, please call +852 2869 9687 or email us.
How do I build a business case for a rollout?
We understand that you need to prove the value and ROI for every project you undertake. We offer a highly effective global rollout plan which involves collecting baseline and follow up data through an extremely effective survey tool.
This three stage plan ensures that:
1. The project is customised to your needs and effective in a pilot group
2. The rollout is seamlessly executed with many opportunities for feedback, adjustment, and improvements along the way
3. Results are maintained over time
We carefully measure time savings, productivity gains, application of insights on the job, and much more. In addition, we offer a remarkable infrastructure cost tool that allows us to help you understand the cost savings associated with reduced email volume, travel costs, and labor needs as result of team behaviour changes.
What are the delivery options? Live, virtual, keynote, webinar etc.
We can provide our training in any format desired. We are adept at live, webinar, and e-learning formats. Many of our clients choose blended solutions to maximise results and minimise costs.
Our live training is flexible and can be scaled from one hour to a full day. Most clients order two modules — for example Get Control of Email and Get Control of Info — which is perfect for a half day session. This dramatically reduces costs because a single facilitator can train one group in the AM and another in the PM on both modules.
Our webinars are typically 90 minutes and our e-learning programs run roughly 45 minutes. Cost varies based on volume and logistics so please contact us for a quote by clicking here.
What is a typical training session like? (Duration, class size, etc.)
Our usual class size is 10-30 professionals. However, this is flexible and we can work with you to optimise training impact no matter what size group you have.
For larger groups we can also provide keynote speeches led by the authors of the hit business productivity books – The Hamster Revolution and The Hamster Revolution for Meetings.
Live sessions typically cover two learning modules in a half day. The sessions are highly interactive and 98% of all participants rate our training as ‘Excellent’ (67%) or ‘Good’ (32%). The same percentage would recommend our training to all of their colleagues.
We guarantee our results: The vast majority of your participants will rate our programs as ‘Excellent’ or ‘Very Good,’ or we will refund your money.
How do you sustain results over time?
We offer a comprehensive sustainability program that combines refresher webinars, videos, internal marketing pieces, email templates, e-learning, web access to key concepts and much more. Click here to learn how you can create measurable and lasting change at your organisation.
How can we reduce costs with training? Can you measure concrete savings?
We offer a powerful tool that measures concrete cost savings resulting from our training. This Total Cost of Ownership (TCO) model can tell you exactly how much Info-Excellence is saving your organisation.
Our training reduces costs by reducing unnecessary email and meeting volume. As email usage drops IT tape back-up and e-discovery costs also decline. Our effective email writing course also helps reduces litigation costs by teaching participants how to write more appropriate email.
Our meeting seminars help clients go virtual while going green. Having more virtual meetings reduces building costs, travel costs, and carbon output.
Can you help me figure out what email is costing my organisation?
Yes. We can provide you with survey and measurement tools that will help you calculate the true cost of too much, low priority email.
Email is our number one communication tool, yet 50% of all professionals rate the quality of email as ‘poor’ or ‘fair’. 82% of all professionals agree that colleagues often overuse features like Reply to All.
We offer a measurement tool called Info-Excellence TCO (Total Cost of Ownership). This tool measures hard dollar savings associated with our training. We also measure the value of every training session with an Impact Analysis. This tool quantifies the time cost of low value email, meetings, and information storage and allows you to demonstrate the value of Info-Excellence to your entire organisation.
Many professionals who have introduced our programs to their organisations have won internal awards, received promotions, and gained recognition through speaking at national symposia about their success.
What specific skill sets/benefits will my team gain from these seminars?
They get control of email, meetings, stored information, and get more done. Specifically, they learn how to:
- Reduce email overload and declutter their inboxes
- Boost the clarity and effectiveness of the email they write
- Learn how to better productively manage their Outlook, Lotus, Windows, Blackberry, and virtual meeting technology
- Run more effective meetings
- Master virtual meeting presentation skills
- Organise their information so that they can file, find, and leverage all their data
- Share Info-Excellence insights with colleagues
- Much more
Do participants utilise their own computers/laptops during the training?
This is optional. Many of our clients do bring their computers to class, and others provide a computer lab.
Our courses can be experienced with and without computers depending on client preference and the content covered. Many of the insights discovered in our workshops are behavioural vs. purely technical. We have developed engaging, powerful new ways to motivate participants to shed less productive behaviours even when they do not have their computers in class.
In some cases, computers can provide a distraction. That is why we carefully manage when and how the computers are accessed. The results speak for themselves. Over 95% of class participants implemented a tech tip from the course within 2 weeks of training.
Why should we work with you?
We take the time to get to know you and your people. We make it our business to understand your needs. We have a track record of building long lasting, mutually beneficial relationships based on trust and performance. We guarantee everything we do in writing.
Together with our partners in the U.S. we have over ten years of success in helping professionals boost productivity and work/life balance. Our programs have reached hundreds of thousands of professionals through training and media appearances on CNN, Good Morning America, CNBC, and NPR Morning Edition
Our courses are based on over 25,000 surveys on information worker productivity behaviour. Our training is based on the hit productivity book, The Hamster Revolution, which has sold over 125,000 copies in 11 languages.
98% of seminar participants rate our courses as Excellent (67%) or Good (32%). 98% of all seminar participants agree that our trainers are professional and helpful.
The most successful and discerning clients in the world have selected Info-Excellence, including Capital One, GE, HP, McDonalds, Mercedes, Novartis, and Time Inc. — to name just a few.
Next Steps
› Arrange a web demo of our team training programs
› Call to discuss your questions: +852 2869 9687
